Cloud calling
Business lines that work from the office, from home, or from a phone in traffic on Mombasa Road. Keep the numbers your customers already dial.
Business communications · Kenya
Stop Juggling Vendors. Start Running Your Business.
Why manage multiple technology providers when one does it all?
- Teams and Webex connectivity
- Secure call recording
- ESET cybersecurity
- Cloud calling
- Microsoft Teams Manager
One provider. One bill. Unmatched reliability.
From KSh 20,000/month
Quote request received
A Nairobi-based specialist will call you within one business day. Need it sooner? Call +254 20 878 8888.
Carrier-grade network
One monthly bill
Local support in Nairobi
Keep your existing numbers
The maths of a split stack
Five vendors. Five bills. Five people to chase.
Most Kenyan businesses buy phones from one supplier, antivirus from another, conferencing from a third, and pay a consultant to hold it together. Every renewal is a separate negotiation. Every outage is an argument about whose fault it is.
Iristel replaces the stack with one contract, one invoice and one number to call.
What's in the plan
Everything your team talks on, secured and supported.
Buy it as one bundle or start with the piece that hurts most. Either way it stays on one invoice.
Teams and Webex connectivity
Direct Routing that turns Microsoft Teams or Webex into your actual phone system — real numbers, real call quality, no second app to open.
Secure call recording
Encrypted recording and searchable archives for the conversations you have to be able to prove — sales commitments, disputes, compliance reviews.
ESET cybersecurity
Endpoint protection across laptops, servers and mail, licensed and monitored by us. One less renewal date to remember.
Microsoft Teams Manager
Add a user, change a number, move someone between departments — from one dashboard, without filing a ticket and waiting.
One support line
Whatever breaks — the call, the licence, the laptop — it is the same number and the same team. Nobody gets to point at another vendor.
Not sure which pieces you already pay for?
Send us your current invoices. We map them to one plan and show you the difference in writing.
Switching, start to finish
Three steps, and your numbers ring the whole time.
Migrations are the reason most businesses stay stuck with a vendor they dislike. Here is exactly how ours runs.
STEP 01
We audit what you run
A short call and a look at your current bills. You find out what you are paying across every provider, whether or not you switch.
STEP 02
You get one plan, one price
A written quote covering calling, Teams or Webex, recording, security and support — with the contract terms and the go-live date on the same page.
STEP 03
We port and go live
Numbers are ported and users are set up in parallel with your old system. We cut over outside business hours, then stay on the line the first week.
What does KSh 20,000 a month actually cover?
It is the entry point for a small-team bundle — cloud calling with your own numbers, plus your choice of the connectivity, recording and security add-ons. Final pricing depends on user count, number of lines and which services you take. The quote you receive is fixed, itemised and has no hidden activation charges.
Do we have to give up Microsoft Teams or Webex?
No — that is the point of Direct Routing. Your team keeps working in the app they already know, and Iristel becomes the carrier behind it, so Teams or Webex starts making and taking real calls on your business numbers.
Can we keep our existing phone numbers?
Yes. Number porting is part of every migration we run. Your numbers stay live throughout the process, and we schedule the final cutover outside your business hours.
How long does a migration take?
Small teams are usually live within a couple of weeks of signing; larger multi-site setups depend on porting timelines and how many locations need survey work. You get a dated plan with the quote, not an estimate after the fact.
Who do we call when something breaks?
One number, one team, whether the issue is a dropped call, a licence, or an endpoint flagged by ESET. Because everything sits on one contract, there is no vendor to blame and no ticket to forward.
Is this only for Nairobi businesses?
No. Cloud services reach any site with a working internet connection, and we support multi-branch businesses across Kenya. Tell us your locations on the call and we will confirm what each one needs.
Ready when you are
Switch to one complete communications solution.
Fifteen minutes on the phone is enough to tell you what you are overpaying for. From KSh 20,000/month.
