Outbound CNAM is also known as outbound CallerID. Records (names) associated with telephone numbers are stored in a database.
When a call is received from that number, a lookup is done to this database to retrieve and display the associated record. Basically, what we do through this service is populate the CNAM database with the info you provide for the DIDs you have with us, so the terminating carrier may be able to dip the calls and retrieve the caller information.
Our CNAM storage product will also support submitting non-Iristel numbers, provided that you know the SPID of the numbers and have an LOA which grants us permission to populate the CNAM database with other carrier’s numbers. Also, updates on the CNAM database can be made on request.
Check to see if your phone number is transferable. All toll-free numbers are portable.
Iristel Africa-Kenya
The Mirage Towers, Tower 1 8th Floor, Chiromo Road Westlands, Nairobi, Kenya
57078-00200
Customer care: 9AM - 9PM EAT
+254 (20) 8784747
Ext (4740 or 4742)
Iristel Global Headquarters
675 Cochrane Drive
East Tower, 6th Floor
Markham, ON, Canada, L3R 0B8s
Customer care: 9AM - 9PM EST
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