Iristel meets all regulatory requirements

We have everything you need to provide your subscribers with 911 service and help you meet regulatory obligations. Our phone numbers and voice include availability to our 911 services, and our APIs help you expeditiously update addresses.

Our 911 network is interconnected with each major ILEC in Canada where we directly handoff 911 calls to emergency responders using dedicated trunks to ensure the highest call success rate possible.

We have gone above and beyond to make sure our agents have the best training possible and that our process complies with all regulatory requirements. Moreover, we have a dedicated team taking care of the 911 service.

Our e-911 service has 2 major components:

911 call termination

Iristel will add 911 calling to every termination service upon request. We know that 911 is crucial and that is why at the core of the 911 service is our owned and operated communications network with leading-edge features and nimble delivery.

911 listings

We have put in place convenient ways to easily list and update addresses, but API and portal-based solutions. We give you the opportunity to list at a DID level, so you don’t have to worry about those multi-location clients.

Canada’s largest CLEC has your back.

Let’s discuss a brighter future!