Customization Made Easy

Revolutionize Your Contact Center Experience with Customization Power



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Customization Made Easy

Discover more than just a Contact Center as a Service (CCaaS) solution - Unlike rigid and unyielding CCaaS platforms, our solution empowers you with unparalleled flexibility. Harness the potential of low-code programming tools featuring intuitive drag-and-drop systems, allowing you to sculpt your contact center according to your unique needs and operational preference.

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Revolutionize Your Contact Center Experience with Customization Power

Selects Customerization

Unlock the power of customization

I. Workflow Designer:

  • Streamline and automate interactions effortlessly with our visual and user-friendly Workflow Designer.
  • Utilize low-code programming with drag-and-drop technology to add features to your workflow, no programming expertise is required.

II. Form Designer:

  • No CRM software? No problem! Choose from our preset forms tailored to your business vertical or craft your own with the Forms Designer.
  • Simply select the data field type, drag it onto the forms' screen, and voila – customization made easy!

III. Reports Designer:

  • Base your decisions on real, accurate data with over 200 reports at your fingertips.
  • Create custom reports from scratch and automate their generation by scheduling preferred dates and times.

IV. Integrations & API's:

  • Connect seamlessly with third-party solutions and web services through Rest API or iFrame integration.
  • Experience limitless possibilities – there's almost nothing you can't achieve with uContact.

V. Deployment:

  • Achieve better business outcomes, regardless of your location or deployment preference – on-cloud, on-premise, or both!
  • Stay active and in control with uContact, wherever you are

Secure. Reliable. Scalable. Multi-Platform

WebRTC Technology:

  • Access directly from your browser, no downloads or installations required.
  • Supported platforms: Mac OS, Microsoft, and Linux.

Move to the Cloud:

  • Partnered with Google Cloud, it enables a secure and scalable omnichannel experience for your clients.
  • Effortlessly transition your operations to the cloud and embrace the future.

Ready to Explore the World of Low-Code Programming Tools?

  • Talk to us now and discover how we can transform your contact center into a dynamic, tailored, and efficient hub for your business!

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Omni Channel

Eliminate chaos, reduce response times, and increase customer satisfaction. uContact empowers you to handle voice and text interactions, monitor Contact Center activity, and design workflows – all on a single platform.

Ready to transform your contact center?

Experience the power of Iristel's Cloud Contact solution!

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Discover the power of unified communications.

Let’s discuss a brighter future! 

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