Cloud Contact Pricing
Cloud Contact contains a rich set of features to support superior and consistent Customer Experiences in every interaction, across every channel, an real time.
Together with Iristel's industry-leading hosted voice platform, Cloud Contact will enable your Contact Center to deliver unbeatable value to your clients
Core Voice
Manage all Inbound, Outbound, and Blended
campaigns
starting at 8,400 Ksh/m per user
Get started with the most essential
Core voice features:
Omnichannel
Manage all interactions across every channel with the Unified Inbox.
starting at 10,600 Ksh.00/m per user
Get everything in the Core Voice package,
plus the following:
Add ons
Call Recording AI
800 KSH per user/ per month
Additional usage charges apply at $0.015 per minute
Notes
- A third-party provider is required for WhatsApp Business & SMS Integrations.
- Core Voice & Omnichannel users cannot be mixed under the same tenant.
- Usage charges are billed separately.
- Service-term agreement is required.
- Set up fees and custom development fees carry extra charges. Each installation is unique so charges will be assessed and quoted individually.
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Revolutionize Your Contact Center Experience with Customization Power
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