Cloud Contact Pricing

Set up your Cloud Contact.

Transform your Contact Center now!

Cloud Contact Pricing

Cloud Contact contains a rich set of features to support superior and consistent Customer Experiences in every interaction, across every channel, an real time. Together with Iristel's industry-leading hosted voice platform, Cloud Contact will enable your Contact Center to deliver unbeatable value to your clients

Core Voice

Manage all Inbound, Outbound, and Blended
campaigns

starting at 8,400 Ksh/m per user

Get started with the most essential

Core voice features:

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Omnichannel

Manage all interactions across every channel with the Unified Inbox.

starting at 10,600 Ksh.00/m per user

Get everything in the Core Voice package,

plus the following:

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Add ons

Call Recording AI

800 KSH per user/ per month

Additional usage charges apply at $0.015 per minute

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Notes

A third-party provider is required for WhatsApp Business & SMS Integrations.
Core Voice & Omnichannel users cannot be mixed under the same tenant.
Usage charges are billed separately.
Service-term agreement is required.
Set up fees and custom development fees carry extra charges. Each installation is unique so charges will be assessed and quoted individually.